医务人员最烦的不是 OT,是写报告
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Another takeaway from the CommonWealth Economic Forum. As Taiwan becomes a super-aged society, its healthcare system faces new pressure. A Chang Gung Medical Foundation leader noted that the over-65 population keeps growing and diseases of old age such as cancer are rising, so care must focus more on integrated and precise treatment for elderly patients, with long-term and palliative care becoming more important. Chang Gung has invested here, including a retirement village and end-of-life services for seniors. One major challenge is staff shortage, and AI can help. His example surprised me: what many medical staff dislike most isn't overtime or treating patients, but the time spent writing reports. Reports matter, because accurate records let doctors plan precise treatment, but AI can generate and manage them, cutting repetitive work, raising efficiency and lowering turnover. The same applies to running a team. When a startup is small, communication is simple and progress is easy to track. As the team grows, tracking projects and goals gets complicated and reports matter more. Riding the AI wave doesn't require building complex large models. Using existing AI tools well to generate reports, organise data or smooth communication can already take us further in our own fields.
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随着台湾步入超高龄社会,医疗体系正面临前所未有的挑战。长庚医疗财团法人决策委员会主任委员程文俊在近期的演讲中指出,65 岁以上人口逐年增长,老年病(如癌症)的发病率不断攀升,这对医疗提出了更高要求:未来需要更加注重高龄患者的整合性照护与精确治疗。
同时,随着老龄化趋势的加剧,长照服务和安宁照护的重要性也日益凸显。长庚医疗在这一领域投入了许多努力,例如开设养生村并推出针对长者的安宁服务,提供全面支持。
AI 如何为医疗体系赋能?
在演讲中,程文俊提到当前医疗体系面临的一个重大挑战——人员短缺问题。而人工智能(AI)的应用,可以为这一问题提供突破口。
他举了一个很有意思的例子:
医疗报告撰写是许多医务人员最头痛的任务,但报告对于医疗至关重要。通过准确记录患者信息,医生才能制定精准的治疗方案。
原来很多医务人员最烦的不是 OT,也不是治疗病人,而是大多数时间都耗在“写报告”。
AI 的引入可以帮助医务人员自动生成和管理报告,减少耗费在重复性工作的时间与精力,从而提高医疗效率、降低人员流失率。
从医疗到团队管理
创业初期团队人数少,沟通相对简单,进展也容易追踪。但随着团队逐渐壮大,项目进度和目标追踪就变得更加复杂,报告的作用越来越明显。
AI 浪潮的兴起不一定要求我们去开发复杂的大模型,善用现有的 AI 技术,就能帮助我们加快工作效率,减轻负担。
例如,应用 AI 工具生成报告、整理数据或优化沟通流程。只要善用现有的资源,我们就能在各自的领域中更进一步。